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SHIPPING + RETURNS

 

SHIPPING

In-stock items usually ship within 2 business days from our warehouse in Austin, TX. In most cases, we should even be able to ship your order by the next business day. After we ship your order, the transit time will depend on which shipping option you select (see below).

DOMESTIC SHIPPING - UNITED STATES
Our goal is to offer you the lowest possible price on shipping. We use the United States Postal Service (USPS) because we have found that, in most cases, it is the cheapest and quickest way to ship lightweight packages like t-shirts. 

We offer three choices and the estimated transit time (once the order is shipped) is shown in parentheses below, based on USPS service guidelines. Please note that the First Class Mail option includes delivery confirmation, but does not provide real time tracking. If real-time tracking is important to you, please select either Priority Mail or Priority Mail Express. 

USPS First Class Mail (1 – 3 business days*) - $3 for one item, plus $0.50 for each additional item
USPS Priority Mail (1  3 business days) - $7.95 for unlimited items
USPS Priority Mail Express (overnight**) - $29.95 for unlimited items
* Alaska and Hawaii may take longer
** To most U.S. locations

US orders over $45 are eligible for free shipping via USPS First Class Mail

 

INTERNATIONAL SHIPPING
At this time, our website is only able to accept orders within the United States. For international orders, please contact us at info@girlswillbeHQ.com and we will work with you on a case-by-case basis to estimate the delivery charge and process your payment. Delivery times will vary depending on the destination.

 

RETURN POLICY

We want you to love what you ordered! If you are not completely satisfied with the item(s) you received, we will gladly process an exchange or return.

All returned items must be sent in their original condition (unworn, unwashed, and with original tags attached) within 60 days of placing your order. Upon receipt, we will either refund the purchase price or, if preferred, we will exchange the item for another comparable item of your choice.

You are responsible for paying the shipping charges associated with sending the return or exchange back to us. For your protection, we recommend you return all items via a traceable carrier such as USPS Priority Mail, UPS or FedEx. Girls Will Be is not responsible for packages not received if a tracking number is not provided. We cannot accept C.O.D. deliveries.

We do not refund the original shipping charges, unless you received a defective product or we shipped you the wrong item. If that happened, we are very sorry.  Please contact us at info@girlswillbeHQ.com so we can make everything right.

OTHER NOTES ON EXCHANGES
Provided there is available inventory, the new size and/or style will be shipped out within 2 business days of receipt of the original item. We will ship your replacement item(s) are no additional charge. Unless otherwise indicated, all exchanges will be sent out via USPS First Class Mail.

OTHER NOTES ON REFUNDS
We refund the cost of the returned items (less original shipping charges) within 3-5 business days of receipt of the original item. However, it may take your credit card company up to 10 additional business days to post the refund to your account.

INSTRUCTIONS
To process a return or exchange, please send an email to info@girlswillbeHQ.com with the information listed below.  We will reply with instructions on how to ship your item back to Girls Will Be.

  • Order number
  • Name and address
  • Products being returned
  • Reason for return
  • What you would like to do (refund or exchange)

If you have any other questions about shipping or returns, please feel free to contact us at info@girlswillbeHQ.com

 



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